1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and profile details provided during registration.
- Business Data: Services, pricing, availability, booking records, contracts, and client information you enter into the platform.
- Payment Information: Processed securely through Stripe. We do not store credit card numbers on our servers.
- Usage Data: Information about how you interact with the Service, including pages visited, features used, and session duration.
- Device Information: Browser type, IP address, device type, and operating system.
2. How We Use Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send related notifications
- Send booking confirmations and reminders to you and your clients
- Provide customer support and respond to inquiries
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
- Send product updates and marketing communications (with opt-out options)
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (Stripe for payments, Clerk for authentication, Resend for emails, Supabase for data storage).
- Your Clients: Client-facing information such as your business name, services, and booking details are shared through your public booking page.
- Legal Requirements: When required by law, court order, or governmental authority.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted data at rest, secure authentication through Clerk, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use essential cookies to maintain your session and provide core functionality. We may also use analytics cookies to understand usage patterns and improve the Service. You can control cookie preferences through your browser settings, though disabling essential cookies may affect Service functionality.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Restrict or object to certain processing of your data
To exercise these rights, contact us at privacy@signshoot.com.
7. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.